Navigating clothing sizes can be tricky, especially when shopping online. Whether you’re shopping for casual wear or a special occasion dress, understanding size charts and accurate measurements will make your shopping experience much easier. In this guide, we’ll explain how to use the CYOF size chart and measure key areas of your body to ensure a flawless fit. Why Proper Measurements Matter Buying clothing that fits well starts with understanding your body measurements. Since clothing sizes vary across brands and countries, knowing your exact measurements ensures you pick the best size for your shape, helping you avoid returns and alterations. How to Measure Key Areas You only need three measurements to get started: Bust, Waist, and Hips. Let’s go over each one and make sure you’re measuring accurately. 1. Bust Where to Measure: Place the measuring tape around the fullest part of your bust, making sure the tape is straight across your back. Tip: Keep your arms relaxed and ideally have a friend help you for a precise measurement. 2. Waist Where to Measure: Wrap the tape around the smallest part of your waist. To locate this area, bend to one side, and the natural crease will indicate your waistline. Tip: Don’t hold your breath or tighten the tape; let it sit comfortably against your skin. 3. Hips Where to Measure: Stand with your feet together and measure around the widest part of your hips. Tip: Ensure the tape sits level and snug but not too tight. Understanding CYOF’s Size Chart CYOF provides a size chart that is aligned with global standards, making it easier to find your fit based on your body measurements. Remember, CYOF’s sizes may vary slightly compared to other brands, so always refer to the chart when shopping. Global Size Variations Sizes may vary between countries and even among designers. For instance, a UK size 10 may differ from a US size 10. That’s why taking your measurements and consulting CYOF’s specific chart helps avoid confusion and ensures your outfit arrives in the perfect size. Choosing the Right Size Avoid Sizes That Are Too Tight or Too Loose: Stick to measurements that match your body without “sizing up” or “sizing down” out of concern for a better fit. Look for Occasion-Specific Sizing: When purchasing a wedding dress, evening wear, or fitted styles, follow the sizing guidelines carefully since these outfits often have minimal flexibility. Final Tips for Shopping with CYOF If in doubt, reach out to CYOF’s customer service for any questions about sizing. By taking accurate measurements of your bust, waist, and hips, and cross-referencing them with CYOF’s size chart, you’ll find a fit that’s comfortable and stylish. Accurate sizing makes every purchase a success, giving you confidence in every piece you buy. Now that you know how to measure and navigate the size chart, get ready to find the perfect fit with CYOF! CYOF: Size Guide WOMEN Top All measurements are in Inches and cm POINT OF MEASUREMENT XS S M L XL XXL Unit in | cm in | cm in | cm in | cm in | cm in | cm SHOULDER 12.5 | 32 13 | 33 13.5 | 34 14 | 36 14.5 | 37 15 | 38 CHEST 33 | 84 35 | 89 37 | 94 39 | 99 41 | 104 43 | 109 WAIST 32 | 81 34 | 86 36 | 91 38 | 97 40 | 107 42 |107 FRONT LENGTH 22 | 56 22.5 | 57 23 | 58 23.5 | 60 24 | 61 24.5 | 62     Tunic All measurements are in inches and CM POINT OF MEASUREMENT XS S M L XL XXL Unit in | cm in | cm in | cm in | cm in | cm in | cm SHOULDER 13 | 33 13.5 | 34 14 | 36 14.5 | 37 15 | 38 15.5 | 40 CHEST 33.5 | 85 35.5 | 90 37.5 | 95 39.5 | 100 41.5 | 105 43.5 | 110 WAIST 32 | 81 34 | 86 36 | 91 38 | 97 40 | 101 42 | 107 HIP 39 | 99 41 | 104 43 | 109 45 | 114 47 | 119 49 | 124 FRONT LENGTH 42 | 107 42 | 107 42 |107 42 |107 42 |107 42 |107    Dress All measurements are in inches and CM POINT OF MEASUREMENT XS S M L XL XXL Unit in | cm in | cm in | cm in | cm in | cm in | cm SHOULDER 14 | 36 14.5 | 37 15 | 38 15.5 | 39 16 | 41 16.5 | 42 CHEST 34 | 86 36 | 91 38 | 97 40 | 107 42 | 107 44 | 112 WAIST 31.5 | 80 33.5 | 85 35.5 | 90 37.5 | 95 39.5 | 100 41.5 | 105 HIP 48 | 122 48 | 122 48 | 122 48 | 122 48 | 122 48 | 122    NYLANGAN TOPWEAR All measurements are in Inches and CM SIZE XS S M L XL Unit in | cm in | cm in | cm in | cm in | cm SHOULDER 13 | 33 14 | 36 15 | 38 16 | 41 17 | 43 ARMHOLE 14 | 36 16 | 41 18 | 46 20 |51 22 | 56 BUST(WITH SLEEVES) 32 | 81 36 | 91 40 | 102 44 | 112 48 | 122 BUST(SLEEVELESS) 32 | 81 35 | 89 39 | 99 43 | 109 47 | 119 WAIST 32 | 81 36 | 91 40 | 102 44 | 112 48 | 122 HIPS 34 | 86 38 | 97 42 | 107 46 | 117 50 | 127     Palazzo All measurements are in Inches and CM POINT OF MEASUREMENT XS /26 S /28 / M /30 L /32 XL /34 XXL /36 Unit in | cm in | cm in |

This guide walks you through each step to help you accurately fill out the CYOF Exchange Form. Follow these instructions to ensure your exchange request is processed smoothly. Exchange form Click Here… 1. Gather Required Information Before starting, have the following details ready: Your Order Number (found on your order confirmation email or receipt) Approved Number (received in the “approved” message from CYOF) Product Information (description and size of the product you received) Having this information at hand will speed up the form-filling process. 2. Fill in Customer Information In this section, you’ll enter your personal details so CYOF can easily identify and contact you about your exchange request. Full Name: Enter your full name as used on the order. Order Number: Provide the unique order number associated with your purchase. Email Address: Use the same email that you used for the order. Contact Number: Enter a phone number for updates or if CYOF needs additional information. 3. Enter Approved Exchange Details After receiving approval for your exchange, enter the specific details here: Approved Number: Copy the approved number exactly as received in the message from CYOF. Date of Approval: Note the date you received the approval. 4. Describe Original Product Details This section requires information about the product you wish to exchange. Product Name/Description: Provide the name and description of the product as it appears in your order details. Product Size: Enter the original size of the product received. Reason for Exchange: Indicate whether the exchange is due to receiving an incorrect or damaged item. 5. Fill in Exchange Details Here, you’ll specify the details of the product you’re requesting as a replacement. Replacement Product Name/Description: Enter the product name and description for the replacement. Preferred Size: If applicable, provide the size of the replacement product. Note: CYOF does not offer exchanges for size or color changes, only for incorrect or damaged products. 6. Provide Return Information After sending your item back, fill in the details of the return. Date of Return Submission: Write down the date you shipped the return. Tracking Number of Return Package: Include the tracking number provided by your shipping carrier. 7. Attach Required Files For your exchange request to be approved, you need to submit specific attachments. Unboxing Video: Upload the video showing the unboxing of the product to verify its condition on arrival. Product Photographs: Include three clear photos: Photo 1: Showing the product in its original packaging with all tags visible. Photo 2: Close-up of tags or labels on the product. Photo 3: Clear image of the box with the “Exchange Label,” along with your signature and the date. 8. Confirm Exchange Label Photo Take a photo of the signed and dated Exchange Label and upload it here. This label is placed on the same area as the original box label for easy identification. 9. Declaration At the end of the form, you’ll make a declaration regarding the condition of the product being returned. Check the box confirming that the item is unused, unworn, unwashed, and in its original packaging with all tags intact. Sign and date the declaration to acknowledge your agreement with CYOF’s exchange policies. 10. Submit the Form Once all fields are filled and files are uploaded, review your entries for accuracy. When ready, submit the form. CYOF will process your exchange within 7-10 working days from when the returned item is received. Need Help? If you have questions or encounter any issues, contact CYOF’s customer service at info@cyofs.com.

To ensure a smooth exchange experience and maintain product quality, CYOF requires that all returned items meet specific guidelines. This notice outlines key points to help you avoid any issues that may affect your eligibility for exchanges or further services. 1. Keep the Product Tag Intact The product tag is essential for identifying the item and verifying its authenticity. If the tag is torn, removed, or damaged in any way, the item will no longer be eligible for exchange. CYOF considers the tag a mandatory part of the product for exchange purposes, as it helps us confirm that the item has not been used or altered. 2. Barcode and Number Matching Each CYOF product comes with a unique barcode and identification number. If the barcode or ID number does not match our records, CYOF will be unable to process the exchange request. This matching process helps us ensure the item returned is the same item originally purchased, maintaining quality control for all our customers. 3. Maintain the Original Condition of the Product To qualify for an exchange, the product must be in its original, unused condition. This means: No signs of wear or washing: Products that appear worn, washed, or altered in any way (e.g., stains, fabric damage) cannot be accepted for exchange. All packaging and materials intact: The product should be returned with all its original packaging and materials, including any CYOF-provided envelopes. If the envelope or packaging is torn or missing, it may impact the eligibility of the exchange. Any damage to the product, tags, barcode, or packaging may void the exchange eligibility, as CYOF prioritizes preserving the quality and authenticity of each item. 4. Strict Adherence to CYOF Policies for a Successful Exchange All exchanges must follow CYOF’s established policies. Here’s what to expect if the guidelines are not followed: Non-Compliance with Conditions: If an item is returned with a missing or damaged tag, unmatched barcode or ID, signs of wear, or altered packaging, CYOF will be unable to process the exchange request. Policy-Driven Decision: The CYOF team reviews each returned item carefully, and our policies are strictly applied to protect the integrity of our hand-painted clothing. This means that any product not meeting our guidelines will be returned to the customer without an exchange. Summary of CYOF’s Steps if Exchange Conditions Are Not Met If the product fails to meet the exchange conditions, here is what CYOF will do: Reject the Exchange Request: The item will be returned to the customer, as we cannot offer exchanges on items that do not meet the stated criteria. Notify the Customer: CYOF will inform the customer of the specific reason(s) why the product is not eligible for exchange. No Further Services for Non-Compliant Items: Once rejected, further services for the non-compliant item cannot be provided. By following these guidelines, you can help ensure a smooth and efficient exchange process. Thank you for your cooperation and for helping us uphold CYOF’s standards for all customers.

To preserve the beauty and longevity of your unique CYOF hand-painted clothing, we have outlined essential do’s and don’ts in alignment with our care policy. Following these steps will help ensure that your garment retains its original vibrancy and quality. Do’s: Wash with Cold or 30°C Water – Always wash in cool water to protect the fabric and prevent paint from fading. Hand Wash Gently – Hand wash with care, avoiding any vigorous rubbing or scrubbing, especially on the painted areas. Use Mild Detergents – Opt for gentle detergents suitable for delicate fabrics to maintain the integrity of the paint and fabric. Air Dry – Let your garment dry naturally in a shaded area, away from direct sunlight, to avoid fading and preserve color. Lay Flat to Dry – If possible, lay the garment flat to dry instead of hanging it, which helps prevent stretching or distortion. Don’ts: Do Not Bleach – Bleach can harm both the paint and fabric, leading to fading and potential damage. Do Not Wring – Avoid wringing out the garment to remove water, as this can distort the fabric and damage the paint. Gently press out excess water instead. Do Not Machine Wash or Dry Clean – The agitation and chemicals involved in machine washing and dry cleaning can damage hand-painted garments. Stick to gentle hand washing. Avoid Direct Sunlight While Drying – Sunlight can cause colors to fade, so always dry your garment in a shaded area. Do Not Iron or Steam Directly on Paint – Direct heat can damage the paint. If ironing is necessary, iron the garment inside-out and avoid painted areas. Disclaimer In accordance with CYOF’s policy, we encourage customers to adhere to these do’s and don’ts to safeguard the look and durability of their hand-painted clothing. CYOF is not liable for any changes to the product resulting from care practices that deviate from these instructions. Thank you for your commitment to caring for your CYOF piece.

The Colorful Journey: Evolution of the Indian Fashion IndustryA Fleeting Glance at the Past The Indian fashion industry is not something which sprouted overnight. Its roots are very, very long in history, marking the cultural and traditional heritage of the land. From the vibrant textiles of olden times to modern boutiques lining the city streets, this is the story of India’s fashion, every bit as colorful as the fabrics the country produces. Trads Threads: A New Consciousness of Indian Fashion For centuries, traditional Indian clothing like sarees, lehengas, and dhotis have come into existence. Each of these speaks for itself and is tied to the culture and heritage of different regions. Intricate craftsmanship and vibrant colors aren’t just pretty; they speak of the soul of Indian artistry. Have you ever wondered how a single saree can transform in style just by the way it’s draped? That’s the beauty of tradition. The Colonial Influence: A Change of Style The fashion of India was highly influenced during the British colonial period in India. Now, with new fabrics and styles emerging from Europe, many designers began experimenting by blending these elements with traditional wear. Great lace and soft cotton mixed well with rich Indian brocades and silk. It created a new fashion ground that helped form the basis for the Indian fashion that we see today as being modern. This was a phase of change that created innovation and imagination in the designs. Post-Independence: A Fashion Revolution It is 1947. India gains freedom. When independence dawned, it was seen to envelop the land with a new wave of native pride. Fashion found its way to be an expression of identity. And so came the focal designers such as Ritu Kumar and Satya Paul, which brought new changes in the industry. They showcased Indian fabrics in modern styles, needed by the local and international markets. It would be interesting to see how a single style can transform from traditional to a modern one with just a few tweaks. The Globalization Effect: Blending of Cultures In the late 20th century, as India opened its doors to the world, Indian fashion exploded on the stage with a deafening boom. When Manish Malhotra and Sabyasachi Mukherjee stepped out in the international arena, Indians started getting attention on parades across earth. Indian fashion won a giant step by adding Western styles to the old crafts. It was like a delicious curry—spicy, rich, complex, and gratifying for so many diverse tastes. The Emerging Giant: China and India in the Global Economy The dawn of the 21st century has reborn fast fashion. FabIndia and Manyavar brought traditional styles to affordable prices for the masses while consuming instant fashionable wear without sacrificing Indian heritage. However, this shift raises a question: at what price does fast fashion come? Fast availability of styles can be hastened, but the sustainability of practices are always not placed in clear water. Technological Impact: Age of the Digital Fast forward to the present and technology has radically altered how fashion works. E-commerce portals grant designers access to audiences much broader than ever reachable for an individual designer. Social media acts as the primary enabler for this action, as influencers just need to click to show off the latest fashions. One may say that fashion is now ready to explode like fireworks and light every corner of the internet. Sustainability: The Future The present day question for the fashion world is sustainability. Everything is reviewed as consumers become more conscious of the environment. Sustainable fashion brands are underway to be ethical, to use eco-friendly fabrics, and to give fair wages. This change is a step toward a healthier planet. Isn’t it exciting how every decision made today will help define the fashion world of tomorrow?Conclusion: Changing Landscape The fashion industry in India is a thrilling saga of culture, creativity, and change, unfolding in an endless tapestry of tradition into the international runways, with each thread in that tale creating a new story. Change in style speaks to the spirit of its people, referencing history, identity, and aspiration. What will the next chapter in this vibrant fashion story be? Only time will tell.”.

How to Access CYOF’s Forms for Feedback, Exchanges, and More At CYOF, we understand that clear communication is key to a smooth shopping experience. Whether you need to give feedback, request an exchange, or report an issue with your order, we’ve made the process simple and straightforward. Below, you’ll find a guide to all the essential forms that will help us serve you better. Feedback Form Your opinion matters to us. Whether you want to share your thoughts on our hand-painted designs or suggest improvements, our Feedback Form is the place to start. When to Use the Feedback Form: You received your product and want to share your experience. You have suggestions to improve our products or services. You want to highlight any issues or concerns that don’t require an exchange. How to Access: Scan the QR code on your package’s box label to be directed to the Feedback Form. You can also find a link in your confirmation email after your purchase. Exchange Form Received an item that’s incorrect or damaged? We’re here to help. You can request an exchange using the Exchange Form. Please note, exchanges are only allowed for products that meet the criteria outlined in our Exchange Policy. When to Use the Exchange Form: Your item was damaged during shipping. You received an incorrect product. How to Access: Before filling out the Exchange Form, make sure to scan the QR code on the box label and complete the Feedback Form. After your feedback is reviewed and approved, you’ll receive an email with an ‘Approved Number’ and a link to the Exchange Form. Fill it out and follow the instructions for returning your product. Lost Form If your order hasn’t arrived or has been delayed beyond the expected delivery time, you can report it using the Lost Form. This helps us track down your package and provide a resolution as quickly as possible. When to Use the Lost Form: Your order hasn’t been delivered within the 7-10 working days. The delivery status shows “delivered,” but you haven’t received your package. There’s been an unexplained delay with your shipment. How to Access: If you suspect your package is lost or delayed, fill up our “LOST FORM” with your order details. Our team will provide you with the Lost Form and assist in tracking the delivery or arranging a resolution.   Unboxing Video & Photo Submission For exchange requests, we require an unedited unboxing video and clear photographs of the product and tags. Make sure to upload these directly through the Exchange Form or via email when prompted. Key Points to Remember: Feedback Form: Share your experience via QR code. Exchange Form: Available only after feedback is approved. Lost & Others Form: For any non-standard issues, contact customer service. We’re committed to making your experience with CYOF as smooth as possible. If you have any questions, feel free to contact us at info@cyofs.com. We’re here to help you every step of the way!

At CYOF, we strive to ensure that every purchase meets your expectations. However, in the event you receive a damaged or incorrect item, we offer an exchange option under the following conditions: Eligible Reasons for Exchange: You are eligible for an exchange if the product you received is damaged or incorrect. Exchanges are not available for any other reasons, including changes in size, color variations due to screen resolution, or preference changes. Exchange Request Timeline: All exchange requests must be made within 2 days of receiving the product. Requests submitted after this period will not be considered. Condition of the Product: The product must be in its original condition. It should be unused, unworn, unwashed, and undamaged. All tags must remain intact. Products with removed or altered tags are not eligible for exchange. Unboxing Video and Photographs: Customers are required to provide an unedited unboxing video along with three clear photographs showing all tags, labels, and the condition of the product. This serves as evidence for initiating an exchange. Filling Out the Feedback Form: To start the exchange process, customers must fill out the feedback form, which can be accessed via a QR code on the box label. This form must be completed within 2 days of receiving the item. Return Shipping Process: Once the exchange request is approved, you will receive an Exchange Label via email. You must affix this label over the original label on the package, sign and date it, and submit a photograph for final verification. Non-Eligible Products: Made-to-order items and products purchased during stock clearance sales are not eligible for exchange. Exchange Timeline: After the returned item is received and inspected at our warehouse, we will process the exchange within 7-10 working days. This timeframe may extend slightly depending on circumstances. For further assistance or questions regarding our exchange policy, please contact us at info@cyofs.com. We aim to make your experience with CYOF as smooth and satisfactory as possible.

At CYOF, our hand-painted clothing is carefully crafted, and each product is a unique work of art. To maintain the quality and ensure authenticity, all items come with original tags that must remain intact. Please review the following important disclaimers related to product tags: Removal of Tags: Products with removed or altered tags are not eligible for exchange. The tag serves as proof of authenticity and product integrity, and any tampering will void the possibility of an exchange. Exchange Conditions: To initiate an exchange, the product must be returned in its original condition, with the tags fully intact. Products that are used, worn, washed, or damaged, or that have missing or detached tags, will not be accepted for exchange. Tag Integrity: Any attempt to remove, replace, or alter the tags on the product will be viewed as a violation of our policies. This applies to all exchanges for damaged or incorrect items. Keeping the tags intact is essential for exchange eligibility. Unboxing Video Requirement: Customers must provide a clear unboxing video where the product and all tags are visible. This serves as proof in the event of a damaged or incorrect item exchange. Videos with missing or blurred tags will not be accepted as valid proof. We strongly recommend that customers do not remove the product tags until they are completely satisfied with their purchase. This ensures that if an issue arises, the exchange process can be handled smoothly.

Hand-painted clothing adds a unique, artistic touch to your wardrobe. To preserve the beauty and durability of your hand-painted pieces, it’s essential to follow specific care instructions. This guide provides a detailed, step-by-step approach to ensure your clothing stays vibrant and in excellent condition. Step 1: Washing Your Hand-Painted Clothing Washing your hand-painted clothing properly is crucial for its longevity. Here’s how to do it carefully: Use Cold Water: Always wash hand-painted fabrics in cold or 30°C water. Cold water helps prevent the colors from fading and keeps the paint intact. Gentle Detergent: Choose a mild detergent formulated for delicate fabrics. Harsh chemicals and bleach can cause fading, cracking, or peeling of the paint. Hand Wash Only: Hand-washing is essential. Machine washing can be too rough and may damage the paint. Gently wash the fabric by hand without excessive rubbing, especially over the painted areas. Do Not Scrub: Avoid scrubbing the painted area to prevent weakening the paint. Lightly agitate the fabric around the painted design instead of directly on it. Step 2: Rinsing and Drying Properly Do Not Wring: After washing, do not wring the garment. Twisting or wringing can distort the fabric and damage the painted design. Instead, gently press out excess water with your hands or between two towels. Air Dry in the Shade: Lay the garment flat to air dry in a shaded area. Direct sunlight can cause colors to fade, so drying in the shade is recommended to retain the paint’s vibrancy. Avoid Heat Drying: Do not use a dryer, as the heat can damage both the fabric and the paint. Air drying ensures that the garment retains its original shape and design. Step 3: Storage Tips to Protect the Paint Fold Carefully: When storing hand-painted items, fold them carefully, ensuring the painted area is not creased or folded directly to prevent cracking over time. Avoid High-Humidity Areas: Store your painted clothing in a cool, dry place. High humidity can weaken the paint and the fabric over time. Protect from Dust and Sunlight: If possible, store hand-painted items in a cloth bag to keep dust away. Avoid storing them in direct sunlight, which can fade the paint. Step 4: Avoid Ironing and Steaming the Painted Areas To keep the paint intact, it’s best to avoid ironing or steaming directly over painted areas. If the garment needs ironing: Iron Inside Out: Always iron on the reverse side of the garment to avoid direct heat contact with the paint. Use a Low Heat Setting: Keep the iron on a low setting to prevent fabric damage. For stubborn wrinkles, place a cloth between the iron and the garment and avoid pressing directly over the painted design. Do Not Steam: Steaming can loosen the paint and create moisture-related issues. Stick to gentle, low-heat ironing techniques instead. Additional Care Tips Avoid Bleach: Bleach is too harsh for hand-painted fabrics and will damage both the paint and the material. Always use gentle cleaning products. Do Not Dry Clean: The chemicals used in dry cleaning can damage hand-painted designs. Stick to the hand-washing method outlined above. Be Mindful of Jewelry or Sharp Objects: Avoid contact with sharp objects or jewelry that could scratch or peel the paint. Conclusion Caring for hand-painted clothing requires a little extra attention, but it’s well worth it to preserve the artistic quality of your piece. By following these steps, you’ll help ensure your garment stays vibrant, durable, and wearable for years to come. At CYOF, each piece is created with care, and these instructions will help you honor that craftsmanship in your daily wear.

Purpose of the Feedback Form The feedback form is an essential step for initiating an exchange when you receive a damaged or incorrect product. It allows us to document your issue accurately, verify eligibility, and process your request quickly. To ensure a smooth process, please follow the steps outlined below. Step-by-Step Instructions Step 1: Locate the QR Code Upon receiving your product, look for the QR code on the box label. This code will direct you to the feedback form, FAQs, and detailed instructions for completing the form. If you cannot access the form via the QR code, you can use the direct link provided here: CYOF Feedback Form. Step 2: Record an Unboxing Video Before opening the package, set up your camera to record the unboxing process. Do not edit or alter the video. Ensure it is continuous and shows the entire product, including the packaging, tags, and labels. This video is mandatory for verifying the condition of the product upon arrival. Step 3: Take Clear Photographs In addition to the unboxing video, take three clear photographs of the product. Ensure that all tags and labels, including the barcode and QR code, are clearly visible in the images. Capture any damages or incorrect aspects of the product to provide further proof. Step 4: Access and Fill Out the Feedback Form Scan the QR code on the box label to access the feedback form or click on the provided link. Once the form opens, fill in the following details: Order number: Found in your confirmation email or on the packaging label. Product name: Mention the exact product that you received. Reason for exchange: Specify whether it’s due to damage or receiving an incorrect item. Upload evidence: Attach the unboxing video and photographs. The system will accept video files, and images must be in JPG or PNG format. Example screenshot of the form fields (you can show an image of the feedback form interface here). Submit the form once all fields are correctly filled in. Step 5: Receive Acknowledgment from CYOF After submitting the form, you will receive an acknowledgment email from the CYOF team confirming receipt of your request. If approved, you will receive an “APPROVED” email detailing the next steps for returning the product. Return Process (If Approved) Step 6: Prepare the Product for Return CYOF will send you an “Exchange Label”. Print and apply this label to the same area of the box where the original label was located. Sign and date the label, then take a clear photograph of the box with the exchange label. Step 7: Submit the Exchange Form After preparing the product, access the Exchange Form by scanning the QR code on the “Exchange Label” or use the link provided in the “APPROVED” email: CYOF Exchange Form. Fill out the necessary details and upload the photograph of the signed and labeled box. Submit the Exchange Form to finalize your request. Step 8: Dispatch and Wait for Your Replacement Once CYOF receives the returned product, we will begin processing your exchange. The replacement product will be dispatched within 7-10 working days, and you will receive an email with the tracking details. Important Notes You must fill out the feedback form within 2 days of receiving the product. Items must be unused, unworn, unwashed, and undamaged to be eligible for exchange. The unboxing video and photographs must clearly show all tags and labels for the claim to be processed. For any questions or assistance, please contact us at info@cyofs.com.